bh 999 Terms and Conditions

General Provisions and Eligibility

These terms and conditions ("Terms") govern the use of the bh 999 platform and all associated services. By creating an account on bh 999 or using the platform, the user is considered to have agreed to every point of these Terms.

To be eligible to use bh 999 services, the user must meet the following conditions:

• The user must be at least 21 years of age.
• The user must not be a resident of any region or country where online gaming or betting activities are fully prohibited by law.
• The user must operate the account in their own name and with their own funds.
• Opening or operating an account under a false identity or the identity of any third party is strictly prohibited.
• Each individual may hold only one account.

bh 999 reserves the right to reject any individual's account registration request at any time and for any reason.

Account Registration and Verification

2.1 Registration Requirements

To create an account on bh 999, the user must provide accurate and complete information. Name, date of birth, mobile number, and email address must all be truthful and up to date.

2.2 Identity Verification (KYC)

bh 999 may request identity verification documents from a user when withdrawals exceed a certain amount or for other reasons. This may include a National ID (NID), passport, or birth certificate.

2.3 Account Security

Keeping a username and password confidential is the user's own responsibility. Any unauthorized use of the account must be reported to the bh 999 support team immediately. If login credentials are shared with a third party, the user bears full responsibility for any loss resulting from that.

Deposits and Withdrawals

3.1 Deposit Rules

bh 999 currently accepts deposits via bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount is ৳200. The same minimum applies to all payment methods.

Deposited funds usually appear in the account within a few minutes. Bank transfers (such as Dutch-Bangla Bank, BRAC Bank, Islami Bank, etc.) may take somewhat longer.

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawals are generally processed within one hour. bh 999 always tries to ensure that withdrawals are made using the same method as the deposit — that is, users are requested to withdraw via the same method they used to deposit.

3.3 Source of Funds

The user confirms that the funds they are depositing are entirely legal and come from a legitimate source. Using the bh 999 platform for money laundering or any other illegal financial activity is strictly prohibited.

Bonuses and Promotional Offers

4.1 Welcome Bonus

The bh 999 welcome bonus is a 200% bonus on the first deposit, up to ৳8,000. The wagering requirement for this bonus is 20 times the bonus amount.

4.2 Other Bonuses

In addition to the welcome bonus, bh 999 offers various weekly and special promotions. Each offer has its own wagering requirement, minimum deposit, and validity period. Key bonus offers include — bh 999 Weekly Reload Festival (50% bonus, up to ৳5,000, 20x wagering), bh 999 Weekend Deposit Dhamaka (25% bonus, up to ৳4,000, 18x wagering), and bh 999 Cricket Special Reward (30% bonus, up to ৳3,000, 15x wagering).

4.3 General Bonus Terms

• A bonus cannot be claimed more than once.
• Only eligible account holders may claim a bonus.
• If a withdrawal is made before the bonus wagering requirement is fulfilled, the bonus will be cancelled.
• bh 999 reserves the right to modify or cancel any bonus offer at any time.
• If an attempt to claim bonuses using multiple accounts is detected, all associated accounts will be closed.

Gaming Policy and Fair Play Guarantee

5.1 Fairness of Game Results

All games offered on bh 999 are developed and operated by internationally recognised game software providers. The outcome of every game is determined by Random Number Generator (RNG) technology, which is completely impartial and cannot be predetermined.

5.2 Betting Limits

Each game has its own minimum and maximum betting limits, which are displayed within the game interface. bh 999 reserves the right to change betting limits for specific users.

5.3 Bet Cancellation and Errors

If a bet cannot be completed due to a technical error or network issue, bh 999 reserves the right to review the status of that bet and make an appropriate decision. Any winnings resulting from a clear software error will be considered void and the relevant amount will be deducted from the account.

Prohibited Activities and Account Termination

Involvement in any of the following activities may result in the user's account being immediately suspended or permanently closed:

• Creating or operating multiple accounts.
• Following specific strategies to fulfil wagering requirements at low risk by exploiting bonus terms (bonus abuse).
• Operating an account under another person's identity.
• Attempting to exploit any vulnerability or bug in the software.
• Money laundering or any other illegal financial activity through the bh 999 platform.
• Behaving in a rude or threatening manner towards bh 999 staff.
• Disrupting another user's gaming or betting activity.

In the event of account termination, the balance of the account in question may be held until bh 999 completes its investigation. If fraud is established during the investigation, that balance will be permanently forfeited.

Limitation of Liability and Indemnification

7.1 Limitation of Liability

bh 999 will not be liable under any circumstances for the following:

• Loss of connection during a game due to network disconnection or device issues.
• Financial loss caused by delays or errors on the part of third-party payment gateways.
• Unauthorized access to an account resulting from the user's own negligence.
• Service disruption caused by any unforeseen circumstances or force majeure (natural disasters, government directives, etc.).

7.2 User Indemnification Obligation

The user agrees to indemnify bh 999, its officers, employees, and representatives against all losses, claims, and costs — in particular where the user has breached these Terms or has infringed the rights of a third party.

Privacy and Data Protection

bh 999 takes the utmost care in collecting, storing, and using users' personal information. All data is kept secure through SSL encrypted connections.

Full details of how user information is collected, used, and stored are set out in our Privacy Policy. Users are encouraged to read it carefully.

Mobile Application Use

The bh 999 Android (APK) and iOS applications are available through official channels. Downloading the bh 999 app from third-party sources is entirely unsafe and strongly discouraged.

All sections of these Terms apply equally to use of the app. All transactions and bets made through the app are governed by the same rules as the website.

bh 999 is not responsible for any data charges or device-related issues arising from use of the app.

Responsible Gaming Policy

bh 999 believes that gaming should always be a form of entertainment. Users must be aware that gaming can lead to addiction and financial loss.

bh 999 encourages users to follow responsible gaming practices. These include setting deposit limits for yourself, taking breaks, and using self-exclusion when needed.

• Never play with borrowed money or emergency funds.
• Do not place more bets in an attempt to recover money you have lost.
• If gaming begins to have a negative impact on your daily life, family, or work, contact our support team right away.
• Make sure no one under the age of 21 can access your account.

Right to Amend Terms

bh 999 reserves the right to change, add to, or remove any part of these Terms at any time. For significant changes, bh 999 will try to notify users as far in advance as possible.

If a user continues to use the platform after the Terms have been changed, it will be taken that they have accepted the new Terms. Each user is therefore encouraged to visit this page regularly to stay informed of the latest Terms.

Contact and Dispute Resolution

12.1 Contact Methods

If you have any questions or complaints about these terms or any bh 999 service, please contact our 24/7 live chat support team in Bengali or English. You can also reach us by email in addition to live chat.

12.2 Dispute Resolution Process

If a dispute arises, we will first attempt to resolve it through direct discussion with bh 999's support team. Users are advised to keep all relevant information and evidence related to the dispute.

For more general questions, visit our Frequently Asked Questions (FAQ) page — you will find answers to many questions about payments, bonuses, and accounts there.

12.3 Applicable Law

These terms and the relationship between bh 999 and the user will be governed by the applicable law.